Refund and Cancellation Policy

Effective 8 November 2026

This policy covers purchases of Vartaloop, a text-to-speech platform of InfiniSync Consulting (OPC) Private Limited.

Prepaid credits

You can get a refund of unused paid credits if you ask within 7 days of purchase. After that, credits stay in your account and do not expire. Used credits and free credits are not refundable.

Cancellation

There is no subscription or monthly commitment to cancel. You pay only when you buy credits, and you can stop using the service at any time. To close your account, write to us.

Errors and duplicate payments

If you were charged twice or billed in error, we refund the extra amount in full.

Policy violations

We don't refund credits on accounts closed for breaking our Terms of Service or Acceptable Use Policy.

How to ask for a refund

Write to roshan.purush@gmail.com or call +91 99995 19633, with your account e-mail and Razorpay payment ID. We reply within 2 business days. Approved refunds go to the original payment method within 5 to 7 business days.

Delivery

Vartaloop is delivered online. We ship no physical goods. Credits are added to your account right after payment. If they don't appear within 24 hours, write to us and we'll fix it or refund you.